Event Check-In & Onsite Management
Last updated August 14, 2024
A smooth check-in process and efficient onsite management are key to a positive attendee experience. EventRaptor provides a suite of tools designed to streamline check-in, manage event access, and enhance the overall onsite experience for your attendees. This guide outlines the essential features and best practices for utilizing EventRaptor to manage your event check-in and onsite operations.
Using EventRaptor for Check-In
1. **Configure Check-In Settings:** Access the "Check-In" section of your event dashboard and configure check-in settings, including:
2. **Prepare Check-In Devices:** Set up your check-in devices, whether it's tablets or laptops, with the EventRaptor app or web interface. Ensure devices have proper internet connectivity and are charged.
3. **Use QR Code Check-In:** If you've chosen QR code check-in, attendees can scan their unique QR codes from their registration confirmation email or a printed ticket.
4. **Process Check-Ins:** Staff members can quickly scan QR codes or manually enter attendee details to register their presence at the event.
5. **Manage Check-In Queues:** Control the check-in flow, ensuring a smooth and efficient process for attendees.
6. **Generate Reports:** EventRaptor provides check-in reports, allowing you to track the number of attendees, registration types, and check-in times.
Onsite Management Features
- Attendee Badges: EventRaptor supports badge printing for attendees, enabling personalized badges with names, logos, and other essential information.
- Access Control: Utilize EventRaptor to manage event access, including entry to specific areas or sessions, based on ticket types or registration information.
- Event App Integration: Integrate with the EventRaptor mobile app, allowing attendees to access the event schedule, speaker information, maps, and other essential details on their devices.
- Attendee Feedback: Incorporate interactive polls and surveys through the app or onsite kiosks for immediate feedback from attendees.
- Onsite Communication: Utilize push notifications through the event app or in-app chat features to communicate with attendees about event updates, changes to the schedule, or other critical information.
Best Practices for Event Check-In & Onsite Management
- Clear Check-In Flow: Designate dedicated check-in areas with clear signage and instructions to guide attendees through the process.
- Adequate Staff: Ensure sufficient staff members are available to manage check-in efficiently and resolve any issues attendees may encounter.
- Pre-event Communication: Communicate check-in procedures and any necessary information beforehand to prepare attendees.
- Technology Backup: Have a backup plan for check-in devices and network connectivity to avoid disruption.
- Event App Promotion: Encourage attendees to download and use the event app to maximize engagement and access to event information.
- Real-time Monitoring: Regularly monitor check-in data to identify potential bottlenecks or areas requiring adjustments.
EventRaptor empowers you to streamline event check-in and onsite management, empowering you to create a positive and efficient experience for your attendees.