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Help CenterCommunity & SupportContacting VICI Sports Support

Contacting VICI Sports Support

Last updated August 5, 2024

If you encounter issues while using the VICI Sports platform, need assistance with your account, or have general questions, VICI Sports offers dedicated support channels to assist you.

Contacting Support

  • Help Center: Visit the VICI Sports help center, usually accessible through a link on the website. Search for relevant articles or frequently asked questions (FAQs) to find answers to common issues.
  • Email: Look for a "Contact Us" or "Support" section on the VICI Sports website or help center to find the support email address.
  • Live Chat: If available, VICI Sports might offer a live chat option on their website or within your account dashboard.
  • Social Media: Reach out to VICI Sports through their official social media channels, such as Twitter or Facebook, for general inquiries or to report issues.

Providing Information

When contacting VICI Sports support, be prepared to provide the following information to help them resolve your issue effectively:

  • Account Information: Your username or email address associated with your VICI Sports account.
  • Issue Description: A clear and detailed explanation of the problem you're experiencing.
  • Steps Taken: Describe the steps you've already taken to troubleshoot the issue.
  • Relevant Details: Include any relevant information, such as game names, tournament details, error messages, or screenshots.

Effective Communication Tips

  • Be Polite and Respectful: Maintain a professional and courteous tone in your communication with VICI Sports support.
  • Be Specific: Clearly describe the issue you're facing and avoid vague or general statements.
  • Provide Evidence: Screenshots or videos can be helpful in illustrating the issue.
  • Be Patient: Support staff may need some time to investigate your issue and find a solution.

By contacting VICI Sports support through appropriate channels and providing clear information, you can receive timely and effective assistance for any challenges you encounter on the platform.

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