Getatlas L6u86bn0vl
Help CenterPayment and PayoutsTracking Your Cashback Payments

Tracking Your Cashback Payments

Last updated September 30, 2024

Tracking Your Cashback Payments

Welcome to the Cashrewards guide on tracking your cashback payments. Often, users have questions regarding how to monitor and manage their cashback earnings after making purchases through the Cashrewards platform. Understanding how to effectively track your cashback offers can ensure that you receive all the rewards you are entitled to. In this article, we will cover the process of tracking your cashback payments, including what to expect during the tracking period and how to resolve discrepancies if they arise.

Understanding Cashback Tracking

When you shop through Cashrewards, your cashback is not instantaneously credited to your account. There is generally a tracking period that can extend from a few hours to several days, depending on the merchant. This tracking period allows for the purchase to be validated before the cashback is officially recorded in your account.

Step-by-Step Guide to Tracking Your Cashback Payments

Follow these steps to track your cashback payments efficiently:

  • Log in to your Cashrewards account from the official website.
  • Navigate to the 'Cashback' section of your account dashboard.
  • Here, you will see a summary of your cashback activities, including pending, approved, and declined cashback.
  • Select the 'Pending Cashback' tab to view all the transactions currently in the tracking phase.
  • Each transaction will display the estimated time it takes for the cashback to be approved.
  • Keep an eye on your inbox as Cashrewards will notify you via email when your cashback moves from 'pending' to 'approved'.

What to Do if Your Cashback is Missing

In some cases, your cashback might not appear after some time. If this happens, consider the following steps:

  • Check the terms and conditions of the store where you made your purchase to ensure you met all requirements for cashback.
  • Ensure that you didn't use any coupons or cashback offers that may have excluded the purchase from qualifying.
  • Reach out to Cashrewards support through the Help Center for assistance if your cashback still doesn’t appear after the expected time.

Final Thoughts

Tracking your cashback payments is essential to maximizing your earnings through Cashrewards. By effectively monitoring your transactions and understanding the tracking process, you can ensure that you never miss out on the cashback you deserve. If you have any further questions or need assistance, don’t hesitate to consult our Help Center or reach out to customer support.

Was this article helpful?