Fixing Feed Errors
Last updated August 17, 2024
If you're encountering issues with your feeds not updating or displaying correctly, here are some troubleshooting steps to try:
Common Feed Errors and Solutions
- Feed is Not Updating:
- Check the Website: First, visit the website or blog associated with the feed to confirm that it has been updated recently. If the website hasn't been updated, the feed won't have new content.
- Refresh Your Feedly Dashboard: Try refreshing your Feedly dashboard by pressing F5 or Ctrl+R (Cmd+R on Mac) to see if the feed updates.
- Verify the Feed URL: Go to the settings page of the feed and make sure the RSS feed URL is correct. A typo or an outdated URL could prevent the feed from updating.
- Temporarily Remove and Re-Add the Feed: To reset the connection, try temporarily removing the feed from your Feedly dashboard and then re-adding it using the correct RSS feed URL.
- Feed Displays Errors or Empty:
- Check Your Internet Connection: Make sure you have a stable internet connection. A weak or unstable connection can cause feed errors.
- Reload the Page: Sometimes, a simple reload of the Feedly page can resolve the issue.
- Empty Cache and Cookies: Clearing your browser's cache and cookies can help if the issue is related to cached data.
- Contact Support: If you've tried the solutions above and are still experiencing feed errors, contact Feedly's customer support team for further assistance.
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