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Help CenterTroubleshootingFixing Feed Errors

Fixing Feed Errors

Last updated August 17, 2024

If you're encountering issues with your feeds not updating or displaying correctly, here are some troubleshooting steps to try:

Common Feed Errors and Solutions

  • Feed is Not Updating:
  • Check the Website: First, visit the website or blog associated with the feed to confirm that it has been updated recently. If the website hasn't been updated, the feed won't have new content.
  • Refresh Your Feedly Dashboard: Try refreshing your Feedly dashboard by pressing F5 or Ctrl+R (Cmd+R on Mac) to see if the feed updates.
  • Verify the Feed URL: Go to the settings page of the feed and make sure the RSS feed URL is correct. A typo or an outdated URL could prevent the feed from updating.
  • Temporarily Remove and Re-Add the Feed: To reset the connection, try temporarily removing the feed from your Feedly dashboard and then re-adding it using the correct RSS feed URL.
  • Feed Displays Errors or Empty:
  • Check Your Internet Connection: Make sure you have a stable internet connection. A weak or unstable connection can cause feed errors.
  • Reload the Page: Sometimes, a simple reload of the Feedly page can resolve the issue.
  • Empty Cache and Cookies: Clearing your browser's cache and cookies can help if the issue is related to cached data.
  • Contact Support: If you've tried the solutions above and are still experiencing feed errors, contact Feedly's customer support team for further assistance.
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