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Managing Your Subscription

Last updated October 2, 2024

Managing Your Subscription

At Lively, Inc., we understand the importance of keeping your subscription flexible and tailored to your needs. Whether you want to upgrade, downgrade, or cancel your subscription, managing it has never been easier. This article will guide you through the simple steps to take control of your subscription, ensuring you enjoy the features and services that best suit your lifestyle.

Why Manage Your Subscription?

Managing your subscription allows you to adjust your services according to your evolving requirements. Lively offers a range of plans to ensure that you receive the right level of coverage and support at all times. Here are some common reasons users may wish to manage their subscription:

  • To upgrade to a plan with additional features, such as increased health monitoring or emergency services.
  • To downgrade to a more cost-effective plan that still meets your needs.
  • To cancel a subscription you no longer need or wish to reconsider.

Step-by-Step Guide to Managing Your Subscription

Follow these easy steps to manage your subscription effectively:

  • Log in to your Lively account:
  • Navigate to the 'Account Management' section:
  • Select 'Manage Subscription':
  • Choose the 'Upgrade', 'Downgrade', or 'Cancel' option as per your requirement:
  • Follow the prompts to complete your desired action:
  • Review your changes and confirm:
  • Check your email for a confirmation message outlining your updated subscription details:
  • Need Assistance?

    If you run into any issues while managing your subscription, or if you have questions about which plan is best for your needs, our customer support team is ready to assist you. You can reach them via the contact section on our website or through the Lively app.

    At Lively, we are committed to providing you with the best experience possible. Managing your subscription should be straightforward, ensuring that you have the right services when you need them.

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