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Help CenterAccount & BillingUnderstanding Billing Cycles and Invoices

Understanding Billing Cycles and Invoices

Last updated May 17, 2024

Understanding your billing cycle and invoices in CreatorKit ensures you stay on top of your payments. Here’s a quick guide to help you:

Introduction

CreatorKit’s billing cycles and invoices are straightforward. This guide will explain how to track your billing cycle, view invoices, and manage payments.

Step-by-Step Guide

  1. Billing Cycle Overview
  • Your billing cycle is the period between each billing date. Typically, it’s monthly or annually, depending on your subscription plan.
  1. Viewing Invoices
  • Log in to your CreatorKit account, go to "Account Settings," and navigate to the "Billing" or "Invoices" section to view and download past invoices.
  1. Invoice Details
  • Each invoice includes details such as the billing period, amount charged, and a breakdown of services. Review these for accuracy.
  1. Payment Due Dates
  • Ensure you know your payment due dates to avoid service interruptions. Set reminders if necessary.
  1. Handling Billing Discrepancies
  • If you notice any discrepancies, contact support immediately for resolution.
  1. Updating Billing Information
  • Ensure your payment information is up to date to prevent any issues with your subscription.

For further assistance, visit our help center or contact support.

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