Common Issues and Solutions
Last updated May 17, 2024
Encountering issues with CreatorKit? Here’s a guide to help you resolve common problems quickly.
Introduction
This article addresses frequent issues users may face with CreatorKit and provides straightforward solutions to get you back on track.
Step-by-Step Guide
- Login Problems
- Issue: Unable to log in.
- Solution: Ensure you’re using the correct email and password. If forgotten, use the “Forgot Password” feature to reset it.
- Project Not Saving
- Issue: Changes to your project aren’t being saved.
- Solution: Check your internet connection. Make sure to click “Save” after making edits. If the problem persists, clear your browser cache.
- Slow Performance
- Issue: CreatorKit is running slowly.
- Solution: Close unnecessary browser tabs and applications. Ensure your device meets the minimum system requirements and update your browser to the latest version.
For further assistance, visit our help center or contact support.
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