Frequently Asked Questions
Last updated October 21, 2024
Frequently Asked Questions (FAQs)
Welcome to the Frequently Asked Questions (FAQs) section of the Exactly.ai Help Center. Here, we address some of the most common inquiries from our users to help you better understand how to make the most out of Exactly.ai. Whether you are new to our platform or looking to expand your knowledge about our features, you'll find helpful answers to your questions below.
General Questions
- What is Exactly.ai?
- Exactly.ai is a state-of-the-art artificial intelligence platform that helps organizations automate tasks, analyze data, and make informed decisions more efficiently than ever before.
- How can I sign up?
- To sign up, simply visit our website at www.exactly.ai and click on the 'Sign Up' button located in the top right corner. Fill out the necessary information and follow the on-screen instructions.
- Is there a free trial available?
- Yes, we offer a free trial period for new users. You can access full features for 14 days without any charges.
Account and Billing
- How do I reset my password?
- Click on the 'Forgot Password?' link on the login page. You will receive an email with instructions on how to reset your password.
- How can I update my payment information?
- Log into your account, navigate to 'Account Settings', and select 'Billing'. From there, you can update your payment information.
- Can I cancel my subscription?
- Yes, you can cancel your subscription at any time by going to 'Account Settings' and then 'Billing'. Just follow the prompts to cancel.
Technical Support
- How do I report a bug?
- If you encounter a bug, please report it through our support email at support@exactly.ai and provide detailed information about the issue.
- Where can I find tutorials?
- Tutorials can be found in the 'Resources' section of our help center, where you can access videos and guides on how to use various features of Exactly.ai.
- Who do I contact for support?
- For support inquiries, you can contact our support team via the support section in your dashboard or by emailing support@exactly.ai.
If you have any additional questions that are not covered in this FAQ, feel free to reach out to our support team for further assistance. We are here to help!
Was this article helpful?