Managing Your Orders
Last updated August 17, 2024
Managing Your Movie Ticket Orders on Fandango
Fandango makes it easy to manage your movie ticket orders, whether you need to view your purchase history, modify your tickets, or request a refund. Here's how to navigate your orders on Fandango:
Managing Your Orders
- 1. Access Your Order History:
- Log in to your Fandango account on the website or app.
- Navigate to the "My Orders" or "Order History" section.
- You can view your past orders, including the movie title, theater, showtime, and number of tickets purchased.
- 2. View Ticket Details:
- Click on any order to view detailed information, including your ticket confirmation number, seating arrangement, and payment details.
- 3. Modify Your Tickets:
- Some theaters allow you to modify your tickets, such as changing your seat selection or showtime, if available.
- Check the "Modify Order" option on the order details page.
- Not all theaters offer ticket modifications, and availability may vary depending on the movie and showtime.
- 4. Request a Refund:
- If you need to request a refund, contact Fandango customer support through the website or app.
- Provide your order number and reason for requesting a refund.
- Refund policies vary depending on the theater.
- 5. Save Your Tickets:
- You can save your tickets to your phone or print them for easier access at the theater.
- On the website, click "Print Tickets".
- On the app, you can access your tickets from within the "My Orders" section.
- For mobile tickets, be sure to have your phone ready at the theater entrance.
**Tip:** If you encounter any issues with your order, contact Fandango customer support for assistance. They are available 24/7 to help with any questions or problems you may have.
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