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Gametime United

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Customer portal

Before heading to an event, it's important to familiarize yourself with its specific policies and restrictions.  Gametime strives to provide clear information about these policies to ensure a smooth and enjoyable experience for everyone.

 When browsing events on Gametime, look for a "Details" or "Policies" section. 

  Many venues have bag restrictions.  Check if your event has a bag size limit, and if certain types of bags are prohibited (e.g., backpacks, large purses).

  Review the list of items that are not allowed at the venue. This might include food, beverages, weapons, recording devices, or specific types of clothing.

 Note any age restrictions for the event. You may need to provide proof of age at the entrance.

 If you have accessibility needs, inquire about available accommodations, designated seating areas, or specific policies related to mobility devices.

  Understand the event's refund policy in case plans change or you need to cancel your tickets.

  Follow any venue-specific rules regarding photography, noise levels, or other conduct. 

You can usually find this information by checking the event's description, details page, or by contacting the venue directly for more clarification.

Get information about specific event policies, such as bag restrictions, prohibited items, and age limits.

Event Policies and Restrictions

Choosing the perfect seats for an event can significantly impact your experience. Gametime provides interactive seating charts that help you visualize your view and make informed decisions before buying tickets.

  Once you've selected an event, you'll see a seating chart displayed. This chart is usually interactive and allows you to explore the venue layout.

 The chart typically shows sections and rows. Sections are labeled with letters or numbers, while rows are typically numbered.

 Hover your mouse or tap your finger on the seating chart to highlight individual seats. You'll often see a preview of the view from that seat, including a simulated visual representation of your perspective.

 Seat availability and prices are usually indicated on the seating chart. You can find this information by hovering over or clicking on the seats.

 Most seating charts offer zoom and pan features. This allows you to zoom in for a closer look at specific areas or pan across the entire chart to get a better overview.

 Pay attention to any unique features associated with certain seats, such as obstructed views, extra legroom, or access to a specific lounge. 

  If available, read reviews from previous attendees who've sat in specific areas.  

By taking advantage of these features and carefully navigating the seating chart, you can confidently choose the best seats that meet your budget and preferences.

Learn how to interpret seating charts and choose the best seats for an event.

Understanding Seating Charts

Gametime makes it easy to find exciting events and venues near you or anywhere in the world. Whether you're looking for a sporting event, concert, theater performance, or festival, Gametime's powerful search engine will help you discover the perfect experience.

  Navigate to the Gametime website or open the mobile app. You'll usually find a search bar at the top of the page or screen.

   Specify your desired event or venue. You can search by:

   Refine your search results with filters, including:

  Review the list of available events and check details such as date, time, venue, and ticket availability.

 If you're interested in a particular venue, click on it to see more information about its location, capacity, and accessibility. 

With Gametime's intuitive search tools and filters, you'll be able to easily find the events and venues that match your interests and schedule.

Learn how to search and filter events based on location, sport, date, and other criteria.

Events & Venues

Event Policies and Restrictions

Understanding Seating Charts

Finding Events and Venues