Troubleshooting Playback Issues
Last updated September 21, 2024
Experiencing trouble streaming your favorite shows on Frndly TV? Don't worry, we've got you covered! Here are some common troubleshooting steps to resolve playback issues:
Common Troubleshooting Steps
- Check Your Internet Connection: Ensure a stable and fast internet connection is available. You can run a speed test to evaluate your connection speed.
- Restart the Frndly TV App: Close the app completely and restart it. This can often resolve temporary glitches.
- Restart Your Device: Power off your device (TV, streaming stick, phone, etc.) and turn it back on.
- Update the Frndly TV App: Make sure you're using the latest version of the Frndly TV app.
- Clear App Cache and Data: Deleting the app's cache and data can sometimes resolve streaming issues.
- Check Device Compatibility: Confirm that the device you're using is compatible with Frndly TV.
- Try Another Device: If the problem persists, try accessing Frndly TV on a different device to see if the issue is device-specific.
- Contact Frndly TV Support: If you've tried the troubleshooting steps above and still encounter issues, don't hesitate to contact Frndly TV's customer support team for assistance.
Was this article helpful?