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Help CenterCustomer SupportFrequently Asked Questions

Frequently Asked Questions

Last updated October 1, 2024

Frequently Asked Questions (FAQ)

Welcome to the Frequently Asked Questions (FAQ) section of EazyDiner! Here, we aim to address some of the most common queries our users have regarding our services and features. Whether you have questions about making reservations, managing your account, or understanding offers and discounts, you'll find useful and detailed information below.

1. How do I make a reservation?

Making a reservation on EazyDiner is simple and hassle-free. Follow these steps:

  • Visit the EazyDiner website or app.
  • Search for the restaurant you want to dine at.
  • Select the date, time, and number of guests.
  • Confirm your reservation by entering your details.
  • You will receive a confirmation email or message.

2. What payment methods are accepted?

EazyDiner accepts various payment methods to ensure flexibility for our users. Here are the options available:

  • Credit and debit cards (Visa, MasterCard, etc.)
  • Net banking from leading banks
  • Mobile wallets like Paytm, PhonePe, etc.

3. How can I apply for discounts?

To apply discounts on your reservations, follow the steps below:

  • Select a restaurant and make a reservation.
  • Check available offers on the restaurant’s page.
  • Enter the offer code during the payment process.
  • Complete your payment to enjoy the discount.

4. What should I do if I experience issues?

If you encounter any issues with reservations or other services, you can take the following steps:

  • Check the help center for troubleshooting articles.
  • Reach out to customer support via email or phone.
  • Visit our social media pages for updates and assistance.

5. How can I provide feedback?

We appreciate your feedback! Please follow these steps to provide us with your thoughts:

  • Fill out the feedback form available on our website.
  • Send us an email detailing your experience.
  • Leave a review on our app or website.

Thank you for visiting our FAQ section! We hope these answers help you make the most of your dining experience with EazyDiner. If you have any additional questions, feel free to reach out to our customer support.

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