System Requirements and Compatibility
Last updated July 26, 2024
To ensure a smooth and optimal learning experience on the Skillsoft platform, it's important to understand the system requirements and compatibility guidelines. This guide provides information on the recommended system configurations and supported browsers for accessing Skillsoft's learning resources.
System Requirements
- Operating System:
- Windows: Windows 10 or later
- macOS: macOS 10.13 (High Sierra) or later
- iOS: iOS 13 or later
- Android: Android 8.0 or later
- Processor: Intel Core i3 or equivalent processor or higher
- Memory: 4 GB RAM or higher
- Storage: At least 10 GB of free disk space
- Display: Screen resolution of 1024x768 or higher
- Sound Card: Supported for audio playback of courses.
- Internet Connection: Broadband connection with a minimum download speed of 2 Mbps is recommended for optimal performance.
Supported Browsers
- Desktop Browsers:
- Google Chrome: Latest version
- Mozilla Firefox: Latest version
- Microsoft Edge: Latest version
- Safari: Latest version (macOS only)
- Mobile Browsers:
- Google Chrome: Latest version
- Safari: Latest version (iOS only)
- Chrome: Latest version (Android only)
Compatibility Tips
- Update Your Browser: Ensure you are using the latest version of your web browser to ensure compatibility and security.
- Disable Ad Blockers: Temporary disable any ad blockers or pop-up blockers if you are experiencing issues accessing content.
- Check System Configuration: Review your system configuration to make sure it meets or exceeds the minimum system requirements.
- Contact Customer Support: If you encounter issues accessing content despite meeting the system requirements and using a supported browser, contact Skillsoft's customer support team for assistance.
Additional Recommendations
- High-Quality Audio/Video Playback: For optimal audio and video playback, consider using headphones or external speakers to enhance the learning experience.
- Webcam and Microphone: If using video conferencing for courses or live training sessions, ensure your webcam and microphone are functional and compatible with your system.
- Software Updates: Regularly update your operating system, software, and browser to maintain compatibility and security.
Staying Informed
- Skillsoft Help Center: Check the Skillsoft Help Center for the latest system requirements, compatibility information, and troubleshooting tips.
- System Updates: Skillsoft may occasionally update its system requirements or compatibility guidelines. Stay informed by checking the Skillsoft website or Help Center for any updates.
Was this article helpful?