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Common API Errors and Solutions

Last updated October 17, 2024

Common API Errors and Solutions

When working with Deepgram's API, users might encounter various errors that can disrupt their workflow. Understanding these common errors and how to troubleshoot them can help you efficiently use Deepgram's features for speech recognition. In this article, we will discuss several prevalent API errors you may experience and provide solutions to resolve them.

1. 400 Bad Request

A '400 Bad Request' error typically indicates that the request made to the API is malformed or missing necessary parameters. Here’s how to troubleshoot this issue:

  • Check your request URL and ensure it is formatted correctly.
  • Verify that all required parameters are included in the request body.
  • Ensure the media type of the audio input matches the specifications in the API documentation.

2. 401 Unauthorized

The '401 Unauthorized' error means that there is an issue with authentication. This could be due to an invalid or missing API key. Here are steps to resolve this:

  • Confirm that you are using the correct API key in your request headers.
  • Check if your API key has expired or has been revoked; if so, generate a new one from your Deepgram dashboard.
  • Ensure that the API key has the permissions required to access the endpoint you are trying to use.

3. 404 Not Found

A '404 Not Found' error occurs when the requested resource cannot be found. This can arise from mistyped URLs or non-existent endpoints. To troubleshoot this error:

  • Recheck the URL you are trying to access and ensure it points to a valid endpoint.
  • Refer to the Deepgram API documentation to verify the correct endpoint structure.
  • Make sure that you are using the correct HTTP method (GET, POST, etc.) required by the endpoint.

4. 500 Internal Server Error

A '500 Internal Server Error' indicates that the problem lies on the server-side. If you encounter this error, consider the following steps:

  • Wait a few moments and then try your request again; the issue may be temporary.
  • Check the service status page for any ongoing outages or maintenance updates from Deepgram.
  • If the issue persists, contact Deepgram support with details regarding your request for further assistance.

By understanding these common errors and following the troubleshooting steps provided, you can navigate most issues you might face while using Deepgram's API. Always refer to the official documentation for the latest information and updates on error handling and codes.

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