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Help CenterBilling & AccountManaging Payment Methods and Invoices

Managing Payment Methods and Invoices

Last updated August 13, 2024

DNSimple offers convenient ways to manage your billing information, including adding and updating payment methods and accessing your invoices for all your DNSimple services.

Managing Payment Methods

1. **Log in to your DNSimple account:** Access your DNSimple dashboard.

2. **Navigate to the “Billing” section:** Locate the "Billing" or "Payment Methods" section within your account settings.

3. **Add a new payment method:** Click on the option to add a new payment method. You'll typically be able to add credit cards (Visa, Mastercard, American Express, Discover), debit cards, and PayPal.

4. **Enter payment details:** Carefully enter your payment information, including card number, expiration date, and CVV.

5. **Save the payment method:** After entering the details, click "Save" to add the payment method to your account.

6. **Update or remove existing methods:** You can update or remove existing payment methods from the billing section of your account.

Accessing and Managing Invoices

1. **Log in to your DNSimple account:** Go to your DNSimple dashboard.

2. **Locate the “Invoices” section:** Access the "Invoices" or "Billing History" section of your account.

3. **View invoice details:** You'll typically see a list of your past invoices, including the invoice number, date, amount, and payment status.

4. **Download invoices:** DNSimple usually provides the option to download invoices as PDF files for your records.

5. **Filter invoices:** Some billing sections allow you to filter invoices by date range or payment status.

**Important Notes:**

  • Payment security: DNSimple uses industry-standard security measures to protect your payment information.
  • Recurring payments: If you're subscribed to a paid plan, your payments will automatically renew based on your chosen billing cycle.
  • Billing support: If you have any questions about your billing or payment methods, contact DNSimple's support team for assistance.
  • Tax information: DNSimple's website or support team can provide information about applicable taxes for your region.
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