Understanding Your Warranty
Last updated October 3, 2024
Understanding Your Warranty
At Noise, we stand behind the quality and durability of our products. Our warranty policy is designed to protect you, ensuring that you receive full value from your purchase. In this article, we will explore the details of your warranty, what it covers, how long it lasts, and the steps to take if you need to make a claim.
What is Covered Under the Warranty?
Noise offers a warranty that covers manufacturing defects and issues that arise under normal usage conditions. Here are some key points regarding what is covered:
- Defects in materials or workmanship.
- Product malfunctions under proper use.
- Issues related to software updates.
What is Not Covered Under the Warranty?
It is equally important to understand what is not covered by your warranty. Generally, here are the scenarios that fall outside the warranty:
- Damages caused by accidents or misuse.
- Normal wear and tear associated with usage.
- Repairs made by unauthorized service centers.
Length of the Warranty Period
The warranty period varies depending on the product. Typically, Noise offers a warranty lasting up to one year from the date of purchase. It is crucial to retain your proof of purchase to validate your warranty claim.
How to Make a Warranty Claim
If you believe your Noise device has a defect covered by warranty, follow these steps to make a claim:
- Locate your proof of purchase, such as a receipt or order confirmation.
- Visit the Noise support page and fill out the warranty claim form.
- Provide details about the product, including model number and issue description.
- Submit the form and wait for a response from our support team.
Once your claim is accepted, you will receive instructions on how to send your device for repair or replacement.
Conclusion
Understanding your warranty is essential for protecting your investment in Noise products. We encourage you to read the warranty terms and to contact our customer support if you have any further questions or require assistance. Your satisfaction is our priority!