Getatlas Qcdttk0ikn

Grubby

Stay updated on the status of all your company's support tickets.

Customer portal

Experiencing problems accessing or using the Grubby website? This guide provides troubleshooting steps and information on browser compatibility.

 Ensure you have a stable internet connection. Try restarting your router or switching to a different network.

  Sometimes, old cached data can interfere with website functionality.  Clear your browser's cache and cookies.  The process varies slightly depending on your browser, but the option is typically found within your browser's settings.

  If you're using a less common browser, try accessing the Grubby website using a more popular browser like Chrome, Firefox, Safari, or Edge.

 Browser extensions can sometimes conflict with website functionality. Temporarily disable your extensions to see if this resolves the issue.

 Make sure your web browser is up-to-date.  Outdated browsers may lack compatibility with modern websites.

  There may be planned or unplanned website maintenance. Check Grubby's social media channels or contact their support team for updates.

 Some website functionality might rely on pop-ups. Temporarily disable your pop-up blocker to check for functionality.  If this proves to be the issue, be cautious when re-enabling pop-up blockers.

The Grubby website is designed to be compatible with most modern web browsers. However, older or less-common browsers might not provide optimal functionality.  For the best experience, we recommend using one of the following browsers:

If you've tried these steps and are still experiencing issues, please contact Grubby's customer support team.  Provide the following information for better assistance:

 Explain what's happening and what you've already tried.

  A screenshot of the error message can be very helpful.

This information will help Grubby quickly diagnose and resolve the issue.

Solutions for problems accessing or using the Grubby website, including browser compatibility issues.

Website Issues and Browser Compatibility

Having trouble logging into the Grubby app? This guide provides troubleshooting steps to help you regain access.

 Double-check for typos in your email address and password.  Ensure caps lock is off.

 If you've forgotten your password, use the "Forgot Password" link on the login screen to reset it.  Follow the instructions in the password reset email.

 Your account might be temporarily deactivated. Contact Grubby support for assistance.

 Sometimes app glitches cause login problems. Try these steps:

  A poor internet connection can prevent login.  Check your Wi-Fi or mobile data connection.

  In rare cases, incorrect device date or time settings can impact login. Verify your date and time settings are accurate.

If you've tried these steps and are still unable to log in, please contact Grubby customer support, providing details of the issue you're experiencing.  They can assist you further and provide account-specific support.

Solutions for common login problems, such as forgotten passwords or incorrect credentials.

Troubleshooting App Login Issues

Experiencing crashes or errors with the Grubby app? This guide provides troubleshooting steps to help resolve these issues.

 Close the Grubby app completely and reopen it.  On many devices, you can force quit an app from your device's app settings.

 Restarting your phone or tablet can resolve temporary software glitches.

 Make sure your Grubby app is updated to the latest version. Updates often include bug fixes and performance improvements.

  Low storage space on your device can cause app instability. Delete unnecessary files or apps to free up space.

 Clearing the app's cache and data can sometimes resolve issues.  

 This will remove your login information and other app settings, so you'll need to log in again.  This option is usually found within your device's app settings.

  Occasionally, conflicts with other apps can cause problems.  If you recently installed new apps, try temporarily uninstalling them to see if that resolves the crashes.

 As a last resort, uninstall and reinstall the Grubby app. This ensures a fresh installation without any corrupted files.

 A weak or unstable internet connection can lead to app crashes. Try connecting to a different Wi-Fi network or ensure that you have a strong mobile data connection.

If you continue to experience crashes or errors after trying these steps, please report the issue to Grubby customer support. When you report a problem, including these details to help them troubleshoot:

Detailed Description of the Error Message (if any):

 Explain exactly what actions caused the app to crash.

Providing this information will greatly assist Grubby in resolving the issue.

Troubleshooting steps to resolve app crashes and other technical issues.

Technical Support

Website Issues and Browser Compatibility

Troubleshooting App Login Issues

Fixing App Crashes and Errors