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Grubby

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Customer portal

At Grubby, we understand the importance of dietary needs and allergies.  We're committed to providing you with the information you need to make informed choices.  However, please note that this information relies on the data provided by our restaurant partners.

 Launch the Grubby app and select your location.

 Choose a restaurant and browse their menu.

 Carefully review the description of each menu item.  Many restaurants include details about allergens and dietary information, often highlighted or clearly labeled.

  Some restaurants use icons to indicate dietary information (e.g., vegetarian, vegan, gluten-free symbols).

  Some restaurants offer filters to help you find items that meet specific dietary needs (e.g., vegetarian, vegan, gluten-free).

 If you have specific dietary requirements or allergies and are unsure about an item, contact the restaurant directly through the app (if this option is provided) or reach out to Grubby customer support.

Allergen information provided is based on the restaurant partner's knowledge.  While Grubby takes steps to ensure accuracy, we strongly recommend verifying with the restaurant directly if you have severe allergies.  Grubby cannot guarantee the complete absence of allergens in any food item.

 Please understand that the accuracy of the information depends on the restaurant's compliance. We always encourage you to double check with the restaurant directly if in doubt.  

 Be aware of the possibility of cross-contamination during food preparation, even if an item is labeled as free from a particular allergen.

Grubby is not responsible for any allergic reactions.  Always be cautious and inform the restaurant about your allergies when ordering.  It is solely your responsibility to determine if a restaurant can meet your needs, and you are encouraged to reach out to the restaurant directly before ordering.

Information about allergens and dietary restrictions for menu items.

Dietary Information and Allergens

Grubby offers a wide variety of delicious food options from local restaurants.  This guide will help you navigate our menu and understand our item descriptions.

 Launch the Grubby app and log in or browse as a guest.

 Enter your delivery address to see restaurants and menus available in your area.

 Choose the restaurant you'd like to order from.  The app showcases a variety of cuisines and restaurants for your selection.

 Each menu item has a description explaining its ingredients, preparation style, and often includes any dietary information.

Grubby's restaurant partners provide the item descriptions.  Descriptions typically include:

 How the item is prepared (e.g., grilled, fried, baked).

 The portion size (e.g., single, family-sized).

  Information regarding allergens, vegetarian, vegan, or other dietary restrictions.  This might include icons as well as textual information.

Some restaurants on Grubby provide menu filters to help you find specific types of food quickly:

 Filter by cuisine such as Italian, Indian, Mexican, etc.

 Filter by dietary requirements like vegetarian, vegan, gluten-free, etc.

 Some menus may offer price filtering options.

 Look for options to filter items by popularity ratings.

If you have questions about a specific menu item, contact the restaurant directly through the Grubby app (if that option is available) or contact Grubby customer support.

A detailed description of all items available on the Grubby menu.

Grubby Menu and Item Descriptions

Grubby may offer subscription services to enhance your food ordering experience.  This article explains the benefits and how to manage your subscription.  Please note that the specifics of any subscription service offered might change, so always check the Grubby app for the most up-to-date details.

Benefits of a Grubby Subscription (if available)

Grubby's subscription service (if offered) may provide a range of benefits, including:

  Some subscriptions may offer priority delivery during peak times.

Signing Up and Managing Your Subscription (if available)

 Open the Grubby app and explore options within your account settings.  Look for a section related to "Subscriptions" or "Membership".

 If available, select the subscription plan that best fits your needs.  Details about each plan are usually clearly outlined, including prices and benefits.

 Provide your payment information to set up the recurring subscription payment.

 Review your selection and confirm your enrollment.

   Once enrolled, you usually find options within your account to:

Cancelling Your Subscription (if available)

Depending on the type of subscription, there may be a cancellation process:

 Open the app and go to your account settings.

 Find the section regarding subscription management.

 Select the option to cancel or pause your subscription.

 Confirm your decision.  You might need to confirm your choice by replying to an email or taking other steps as instructed in the app.

If you have questions or need assistance with your Grubby subscription, contact our customer support team for help.

Information on Grubby's subscription options and benefits.

Products & Services

Dietary Information and Allergens

Grubby Menu and Item Descriptions

Understanding Grubby's Subscription Service