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Help CenterAccount ManagementManaging User Roles and Permissions

Managing User Roles and Permissions

Last updated October 22, 2024

Managing User Roles and Permissions in Heatmap

Effective collaboration is essential for leveraging the full potential of Heatmap. Managing user roles and permissions ensures that team members have the right access to features they need while keeping sensitive information secure. In this article, we will guide you through the process of managing user roles and permissions within your Heatmap account, allowing you to optimize your team’s workflow.

Understanding User Roles

Heatmap offers various user roles that determine what actions users can perform within the platform. Common roles include:

  • Administrator: Full access to all features, including user management.
  • Editor: Can create and edit heatmaps, but cannot manage users.
  • Viewer: Can view reports and dashboards but cannot make any changes.

Steps to Manage User Roles and Permissions

Follow these steps to effectively manage user roles and permissions within your Heatmap account:

  • Log in to your Heatmap account.
  • Navigate to the 'Settings' section by clicking the gear icon on the top right corner.
  • Select 'User Management' from the sidebar menu.
  • You will see a list of all users associated with your account, alongside their current roles.
  • To edit a user’s role, click the 'Edit' button next to their name.
  • From the dropdown menu, select the appropriate role (Administrator, Editor, Viewer).
  • Click 'Save Changes' to update the user’s role.
  • If needed, you can remove a user by clicking the 'Remove' button.
  • Best Practices for Managing Permissions

    To ensure the security and efficiency of your Heatmap account, consider these best practices when managing user roles and permissions:

    • Regularly review and update user roles to align with their current responsibilities.
    • Limit administrator access to only those who need it for security reasons.
    • Educate team members about their roles and the permissions granted to them.

    By effectively managing user roles and permissions, you can streamline collaboration within your team while safeguarding your data. Take time to familiarize yourself with the user management features available in Heatmap and ensure your team is set up for success.

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