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Help CenterUser ManagementRemoving Users from Your Account

Removing Users from Your Account

Last updated October 16, 2024

Removing Users from Your Schoox Account

In today's digital learning environment, managing your users efficiently is vital for ensuring that your organization runs smoothly and maintains an effective training program. Whether you have users who have left your organization, are no longer active, or simply need to be removed for other reasons, Schoox provides a straightforward process for removing users from your account. This guide will take you through the steps needed to do so, ensuring that you maintain a streamlined platform for those who matter most.

Step-by-Step Guide to Removing Users

Follow these steps to successfully remove a user from your Schoox account:

  • Log in to your Schoox account using your admin credentials.
  • Once logged in, navigate to the 'Users' section from the main dashboard. This is typically found in the sidebar menu.
  • In the Users section, you will see a list of all existing users. You can use the search bar to find the specific user you wish to remove.
  • Click on the user’s name to access their profile details. This page contains all relevant information regarding the user's activities and permissions.
  • Scroll down to the bottom of the user’s profile page where you will find the option to 'Remove User'.
  • Click on 'Remove User.' You may be prompted to confirm that you want to permanently remove this user from your account.
  • Confirm your action by clicking 'Yes' when prompted. The user will be removed from your account and will no longer have access to any Schoox resources.

It's important to note that removing a user will delete all their progress data within Schoox, and this action cannot be undone. Make sure you assess whether you need this data before removing a user.

Conclusion

Regularly maintaining your user list is crucial for the ongoing health of your Schoox learning environment. By following these steps, you can easily remove users who are no longer part of your organization or those who should not have access to training materials. This not only secures your training program but also ensures that your active users receive the best possible experience from Schoox.

If you have any issues or questions while trying to remove users, feel free to reach out to Schoox support for assistance.

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