Delivery Scheduling and Tracking
Last updated October 3, 2024
Delivery Scheduling and Tracking
At Mosaic Foods, we are committed to providing you with fresh, delicious plant-based meals right to your doorstep. To enhance your experience, we offer flexible delivery scheduling and reliable tracking options. This guide will walk you through the process of scheduling your deliveries and tracking your orders, ensuring you enjoy a seamless experience.
How to Schedule Your Delivery
Whether you’re a new or existing customer, scheduling your delivery is a straightforward process. Follow the steps outlined below:
- 1. Log into your Mosaic Foods account: Visit the Mosaic Foods website and click on the ‘Log In’ button to access your account.
- 2. Navigate to ‘My Account’: Once logged in, find the ‘My Account’ section in the menu.
- 3. Select ‘Delivery Preferences’: Here, you can manage your delivery schedule.
- 4. Choose your delivery frequency: Select how often you would like to receive your meals—weekly, bi-weekly, or monthly.
- 5. Enter your preferred delivery time: Specify a delivery window that works best for you.
- 6. Confirm your changes: Once you’ve set your preferences, make sure to save the changes.
How to Track Your Delivery
Keeping track of your delivery is essential for ensuring you’re home to receive your meals. Here’s how you can track your Mosaic Foods delivery:
- 1. Log into your account: Just like scheduling your delivery, start by logging into your Mosaic Foods account.
- 2. Access ‘Order History’: In your account dashboard, go to the ‘Order History’ section to view your past and upcoming orders.
- 3. Locate your current order: Find the order you wish to track based on the delivery date.
- 4. View tracking information: Each order will typically include a tracking link or number that allows you to see real-time updates on your delivery status.
- 5. Receive notifications: You will also receive notifications via email or SMS with updates on your delivery.
If you encounter any issues while scheduling or tracking your delivery, don’t hesitate to reach out to our customer support team for assistance. We’re here to ensure you have a delightful and satisfying experience with Mosaic Foods.