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Slab

Stay updated on the status of all your company's support tickets.

Customer portal

Need help with your Slab workspace?  We've got you covered! This article outlines the different ways you can contact Slab's support team for assistance.

1. **Access the Help Center:** Navigate to the "Help" section at the bottom of your workspace menu. This will open the Slab Help Center, where you can search for articles and solutions to common issues. 

2. **Open a Support Ticket:**  If you're unable to find the answer to your question in the Help Center, click "Contact Support" in the Help Center.  This will open a support ticket form.

3. **Fill out the Ticket Form:**  Provide details about your issue, including:

4. **Submit Your Ticket:**  Once you've filled out the ticket form, click "Submit" to send your request to the Slab support team.

Contacting Support Outside of Your Workspace

  Go to the Slab website and navigate to the "Support" section to find contact information and additional resources. 

 Send an email directly to the Slab support team at the address provided on the website.

  Connect with the Slab team on social media platforms like Twitter to ask questions or report issues. 

  Provide concise but detailed information about your issue.  The more information you provide, the faster the support team can understand and resolve your problem.

  When opening a support ticket, include your workspace name, the specific feature you are having trouble with, and any error messages you encounter.  

  The Slab support team works promptly to address all inquiries.  It's important to allow time for them to review your request and provide a solution.

  The support team will respond to your request via email, so be sure to check your email inbox for their response.

Learn how to reach out to Slab's support team for assistance with specific issues.

Contacting Support

While Slab is designed to be user-friendly and reliable, you might encounter occasional issues or technical hiccups. This article outlines common problems and provides solutions to get you back on track.

  Unable to access specific content within your workspace. 

  Content is not displaying correctly or is appearing in a strange format. 

  You're encountering an issue not listed here. 

  You have a feature request or suggestions for improvements.

Find solutions to common issues like login problems, formatting errors, and integration problems.

Common Issues and Solutions

While Slab offers a user-friendly experience, you might encounter occasional issues specific to certain features. This article dives into troubleshooting tips for some common features.

  Unable to format text in a note or wiki.

  Unable to upload files to a note or wiki.

If you are experiencing a persistent issue, or if you're unsure how to proceed with troubleshooting, always contact Slab support for direct assistance. They are available to provide guidance and help you resolve specific problems.

Find detailed troubleshooting guides for specific Slab features, including workspace settings, integrations, and content management.

Troubleshooting & Support

Contacting Support

Common Issues and Solutions

Troubleshooting Tips for Specific Features