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Help CenterPatient Portal & AccountAccessing and Downloading Medical Records

Accessing and Downloading Medical Records

Last updated August 27, 2024

Our patient portal provides convenient access to your medical records, allowing you to review your health history and download important documents. This article explains how to access and download your medical records.

Accessing Your Medical Records:

  • Log in to the Patient Portal: As usual, log in to our secure patient portal using your username and password.
  • Navigate to Medical Records: Look for the "Medical Records" or "Health Records" section within the portal. This section typically houses your medical information.
  • View Your Records: You will have access to:
  • Lab Results: View recent lab test results, including blood work, urine tests, and imaging reports.
  • Medication History: Review a list of your prescribed medications and their dosages.
  • Immunization Records: Access your vaccination history, including dates and types of vaccines received.
  • Appointment Summaries: View summaries of your past appointments, including dates, providers, and diagnoses.
  • Clinical Notes: Some providers may allow access to their clinical notes documenting your visits and treatment plans.

Downloading Medical Records:

  • Download Options: Look for a "Download" or "Export" button within the medical records section.
  • File Formats: Medical records are typically downloaded as PDF documents. However, the portal might offer other file formats like CSV or Excel for data exports.
  • Save Location: Choose where you want to download your documents on your computer.
  • Privacy: Ensure your computer and network are secure before downloading sensitive medical information.

Requesting Records:

  • Contact our office: If you need additional medical records beyond what's available in the patient portal, you can contact our office to request them.
  • Request Process: Our team will process your request and provide the required records within the time frame allowed by HIPAA regulations.

Additional Information:

  • HIPAA Compliance: Our patient portal follows all HIPAA regulations to protect your medical information privacy.
  • Security: Ensure you are using a secure computer and network when accessing and downloading medical records.

If you have questions or require assistance accessing your records, please contact our office. We're committed to providing you with convenient and secure access to your health information.

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