Billing and Payment FAQs
Last updated June 14, 2024
In this article, we will address some common questions related to billing and payments for Tabnine. If you have additional questions, please don't hesitate to contact our support team.
How do I update my payment method?
To update your payment method, follow these steps:
- Log in to your Tabnine account.
- Navigate to the "Account" section.
- Select "Billing Information".
- Click on "Update Payment Method".
- Enter your new payment details and save changes.
How can I view my billing history?
To view your billing history, follow these steps:
- Log in to your Tabnine account.
- Navigate to the "Account" section.
- Click on "Billing History".
- Review your past invoices and payment records.
What should I do if I encounter a billing error?
If you encounter a billing error, please follow these steps:
- Check your payment information to ensure it's up to date.
- Verify that your bank or credit card company hasn't declined the transaction.
- Contact Tabnine support with the details of the error.
- Provide any relevant transaction IDs or error messages you've received.
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