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Help CenterCleanMyMacCustomizing CleanMyMac Preferences

Customizing CleanMyMac Preferences

Last updated May 11, 2024

Introduction:CleanMyMac X is designed to optimize your Mac's performance by removing junk files, malware, and other unnecessary clutter. However, like any software, it may encounter performance issues from time to time. In this guide, we'll explore common performance issues users may encounter with CleanMyMac X and provide troubleshooting steps to resolve them effectively, ensuring your Mac stays clean and optimized.

Step-by-Step Guide:

1. Check System Requirements: - Ensure that your Mac meets the minimum system requirements for running CleanMyMac X. - Check the MacPaw website or the software documentation for the latest system requirements.

2. Update CleanMyMac X: - Ensure you are running the latest version of CleanMyMac X. - Check for updates by clicking on the CleanMyMac X menu in the top-left corner of your screen and selecting "Check for Updates."

3. Restart CleanMyMac X: - If you encounter performance issues such as slowdowns or freezes, try restarting CleanMyMac X. - Quit the application, wait a few moments, then relaunch it from your Applications folder.

4. Perform a Full Reinstall: - If restarting CleanMyMac X doesn't resolve the issue, consider performing a full reinstall. - Uninstall CleanMyMac X completely from your Mac, then download and reinstall the latest version from the MacPaw website or the Mac App Store.

5. Check for Conflicting Software: - Other software running on your Mac may conflict with CleanMyMac X and cause performance issues. - Temporarily disable or uninstall any recently installed software to see if it resolves the issue.

6. Reset CleanMyMac X Preferences: - If CleanMyMac X is behaving unexpectedly, resetting preferences may help. - Navigate to the CleanMyMac X menu in the top-left corner of your screen, select "Preferences," and click the "Reset" button.

7. Contact Support: - If you've tried the above steps and are still experiencing performance issues, reach out to MacPaw support for assistance. - Visit the MacPaw website or the CleanMyMac X support page for contact options and resources.

8. Provide Feedback: - If you encounter recurring performance issues or have suggestions for improving CleanMyMac X, provide feedback to the MacPaw team. - Use the built-in feedback form within CleanMyMac X or submit your feedback through the MacPaw website.

By following these troubleshooting steps, you can effectively address performance issues with CleanMyMac X and ensure smooth operation, keeping your Mac running at its best. Remember to stay informed about updates and reach out to support if needed for further assistance.

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