Tracking Your Mejuri Order
Last updated September 26, 2024
Once you've placed your order, you'll likely be eager to receive your beautiful new jewelry! This guide outlines how to easily track your Mejuri order from placement to delivery.
Tracking Your Order
- Access Your Order Confirmation: After placing your order, you'll receive an order confirmation email. This email will contain your order number and a link to track your shipment.
- Login to Your Mejuri Account: Visit the Mejuri website and log into your account. You can find your order history there.
- Locate Your Order: In your account dashboard, you'll find a list of your recent orders. Locate the order you wish to track.
- View Tracking Information: Click on the order to expand its details. You'll find your tracking number and a link to the courier's website.
- Use the Tracking Number: Click on the tracking number or the provided link. This will redirect you to the courier's (e.g., FedEx, UPS, etc.) website where you can track your package in real-time, seeing its estimated delivery date and current location.
- Interpret Tracking Updates: The courier's website will provide a history of your package's journey, indicating key milestones like collection, processing, and shipment updates.
- Contact Customer Service (if needed): If you encounter any issues tracking your order or if it seems significantly delayed, don't hesitate to contact Mejuri's customer service for assistance. They'll be happy to help.
- Expect Delivery: Once your order arrives, make sure to inspect your package for any damage and then enjoy your beautiful new jewelry!
Remember to keep your order number handy for easy reference. If you didn’t receive your order confirmation email, please utilize the “Contact Us” section of our website for help accessing your tracking information.
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