Order Confirmation & Invoice
Last updated September 16, 2024
After you place your order with Koio, you'll receive an email confirmation. This email serves as your official record of the purchase and provides important information.
Order Confirmation & Invoice Details
- Confirmation Email: Within minutes of placing your order, you'll receive a confirmation email from Koio.
- Order Summary: The email details your order, including the items purchased, quantity, size, price, and shipping address.
- Tracking Number: Your confirmation email will include a unique tracking number for your order. You can use this to track the shipment's progress on the Koio website or with the chosen shipping carrier.
- Invoice: Your confirmation email also includes an attached invoice that provides:
- Order details and summary
- Item descriptions and prices
- Shipping and handling charges
- Payment information
- Order confirmation number
- Downloadable Invoice: You can download the invoice for your records or for any future reference.
If you have any questions about your order or invoice, please reach out to Koio customer support. Enjoy your new Koio shoes!
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