Getatlas Yms156bnq0

Humankind

Stay updated on the status of all your company's support tickets.

Customer portal

While Humankind offers a captivating and engaging gameplay experience, technical issues can sometimes arise, disrupting your journey. This article provides troubleshooting tips and steps to help address common problems, such as crashes, lag, and other technical difficulties.

Remember to contact customer support if these troubleshooting steps don't resolve your issues. Provide as much information as possible about the problem, including the error message you receive, your hardware specifications, and the actions you took before the issue occurred.

Find solutions to common technical problems, including game crashes, lag, and connection errors.

Troubleshooting Common Issues: Crashes, Lag, and More

Before embarking on your journey through history in Humankind, it’s essential to ensure your system meets the recommended requirements to enjoy a smooth and immersive gameplay experience. This article outlines the minimum and recommended system specifications to run Humankind effectively. 

 NVIDIA GeForce GTX 660 or AMD Radeon HD 7870

 NVIDIA GeForce GTX 1060 6GB or AMD Radeon RX 480 8GB

 Humankind is currently only available on Windows PC.

 While the minimum requirements allow you to run the game, meeting the recommended specifications will ensure the best possible performance and visual fidelity.

 Ensure your graphics drivers are updated regularly for optimal performance.

 If you are experiencing performance issues, consider lowering your graphics settings to improve smoothness.

By ensuring your system meets the recommended requirements, you can optimize your Humankind experience, minimizing technical issues and enjoying a seamless journey through the ages.  If you have any further questions or encounter compatibility problems, don't hesitate to reach out to customer support for assistance.

Learn about the system requirements for Humankind, ensuring your computer meets the necessary specifications for optimal performance.

System Requirements and Compatibility

Facing a technical issue or have a question about the game? Humankind's dedicated customer support team is here to assist you. This guide explains how to contact customer support and provides helpful tips for a swift and efficient resolution. 

  Before contacting customer support, browse the FAQs and the knowledge base on the official Humankind website for answers to common questions and troubleshooting steps. 

 The official Humankind community forums are a great resource for connecting with other players, finding solutions to common problems, and accessing discussions on various gameplay aspects. 

 For more complex issues, submit a support ticket through the official website.  Provide detailed information about your problem, including error messages, relevant screenshots, and your system specifications.  

 If your issue requires immediate attention, contact customer support directly through the official website or contact methods listed on their support page. 

  When contacting customer support, describe your problem clearly and concisely. Include as much information as possible, such as error messages, system specifications, and the steps you’ve already taken to troubleshoot the issue. 

Remember to be patient and courteous, and always treat customer support representatives with respect.  By following these steps and providing comprehensive information, you'll improve your chances of receiving prompt and effective assistance for any technical or game-related issues you encounter.

Guide on how to contact customer support, provide technical details, and get assistance with specific issues.

Technical Support

Troubleshooting Common Issues: Crashes, Lag, and More

System Requirements and Compatibility

Getting Help: Contacting Customer Support