Managing Your Subscription and Billing
Last updated August 29, 2024
Polygon.io offers a variety of data plans to fit your needs, from free trial options to comprehensive paid subscriptions. This article will guide you through managing your subscription, making payments, and understanding your billing cycle.
Understanding Your Subscription
- Data Plan Options: Review the different data plans available on the Polygon.io website to choose the one that best aligns with your usage needs and data requirements.
- Billing Cycle: Your subscription is typically billed on a monthly or annual basis. The specific billing cycle is determined by your chosen plan.
- Account Dashboard: Your account dashboard provides access to your subscription information, including your plan name, billing date, and payment details.
Managing Your Subscription
- Updating Your Data Plan: If you need to adjust your data plan, you can update your subscription from your account dashboard. You might be able to upgrade or downgrade your plan depending on availability.
- Canceling Your Subscription: If you no longer need the services, you can usually cancel your subscription from your account dashboard. Be sure to review your plan's cancellation policy to understand any applicable fees or notice periods.
Payment Information
- Payment Methods: Polygon.io accepts various payment methods, including credit cards, debit cards, and PayPal.
- Billing Address: Ensure your billing address is up-to-date within your account settings to avoid any payment issues.
- Payment History: Your account dashboard provides access to your payment history, allowing you to view previous invoices and transactions.
Tips for Managing Your Billing
- Set Reminders: Set reminders for your billing date to avoid missing payments or accidental lapses in your subscription.
- Review Your Usage: Monitor your API usage and data consumption to ensure you're selecting the most appropriate data plan for your needs.
- Contact Support: If you have any questions about your subscription, billing, or payment methods, contact Polygon.io's support team for assistance.
By understanding the intricacies of your subscription and billing, you can ensure a smooth and consistent experience with Polygon.io's services, while staying in control of your financial commitments.
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