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Help CenterSecurity and ComplianceData Privacy and Security Policies

Data Privacy and Security Policies

Last updated September 24, 2024

Protecting your data and the privacy of your customers is essential. PaymentCloud is committed to handling sensitive information responsibly, implementing robust data privacy and security policies to safeguard your business and your customers' data.

Data Privacy and Security Policies

  • Data Collection and Use: PaymentCloud collects personal information from customers and businesses only for legitimate purposes, such as processing payments, managing accounts, and providing customer support. Their privacy policy outlines the specific data they collect, how they use it, and with whom they may share it.
  • Data Security: PaymentCloud implements rigorous security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
  • Data Encryption: PaymentCloud uses encryption to protect sensitive data both in transit and at rest.
  • Secure Storage: PaymentCloud stores your data in secure data centers with access controls and physical security measures.
  • Regular Security Audits: PaymentCloud conducts regular security audits to identify and address any vulnerabilities in their systems.
  • Data Retention: PaymentCloud retains your data only for as long as it's necessary to fulfill the purposes for which it was collected or as legally required.
  • Access and Control: You have the right to access, update, or delete your personal information that PaymentCloud collects. Their policies guide how you can exercise these rights.
  • Third-Party Data Sharing: PaymentCloud may share your data with trusted third-party service providers who assist them in processing payments or providing other business functions. However, they require these providers to adhere to strict data security and privacy standards.
  • Data Breach Notification: In the unlikely event of a data breach, PaymentCloud will notify affected individuals in accordance with applicable laws and regulations.

By adhering to these data privacy and security policies, PaymentCloud demonstrates a commitment to treating your data with integrity and protecting it from unauthorized access or misuse.

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