Understanding Transaction Fees
Last updated September 24, 2024
When accepting payments through PaymentCloud, it's important to understand the various transaction fees that apply. These fees are a standard part of the payment processing industry, and they cover costs associated with processing payments and providing secure services. This guide breaks down the different types of transaction fees charged by PaymentCloud, helping you make informed financial decisions.
Types of Transaction Fees
- Processing Fees: These are the primary transaction fees, typically a percentage of the transaction amount plus a fixed fee per transaction.
- Percentage Fee: A percentage is charged on the total amount of each transaction.
- Fixed Fee: A fixed fee (usually a few cents) is added to each transaction regardless of the amount.
- Chargeback Fees: If a customer disputes a transaction and wins a chargeback, you may be charged a chargeback fee.
- International Fees: Transactions processed in foreign currencies may incur additional fees due to currency conversion and international transaction processing.
- Gateway Fees: Some third-party payment gateways, like PayPal or Stripe, may charge separate gateway fees in addition to PaymentCloud's processing fees.
- Monthly Fees: Certain PaymentCloud plans might have a monthly subscription fee or a minimum processing fee for inactive months.
**Factors Influencing Fees:**
- Payment Method: Certain payment methods, like ACH transfers, may have slightly different fee structures compared to credit card transactions.
- Industry: Specific industries might have higher processing fees due to higher fraud risks or higher transaction volumes.
- Transaction Volume: PaymentCloud often offers volume discounts for businesses processing large volumes of transactions.
For accurate and up-to-date information on transaction fees, refer to your PaymentCloud account or contact their customer support team. They can provide detailed fee structures tailored to your payment plan and business needs.
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