Resolving Export Errors
Last updated July 11, 2024
Experiencing issues while exporting your music compositions from Aiva? This guide will help you troubleshoot and resolve common export errors efficiently.
Steps to Resolve Export Errors
- Check Your Internet Connection
- Ensure you have a stable and active internet connection.
- A weak connection can cause interruptions during the export process.
- Verify File Format Settings
- Double-check the format in which you are exporting your music (e.g., WAV, MP3, MIDI).
- Ensure the selected format is supported and correctly configured.
- Clear Browser Cache
- Sometimes, clearing your browser cache can resolve unexpected issues.
- Navigate to your browser settings and clear the cache and temporary files.
- Restart the Export Process
- Cancel the current export and attempt to restart the process.
- Sometimes, simply restarting can resolve minor glitches.
- Update Your Browser
- Ensure you are using the latest version of your web browser.
- Older browser versions might have compatibility issues with Aiva.
- Contact Support
- If the issue persists, reach out to Aiva’s support team.
- Provide detailed information about the error and steps you’ve taken so far.
Following these steps should help you resolve most export errors. If you encounter further issues, our support team is always here to assist you.
Was this article helpful?