Contacting Heptabase Support: What You Need to Know
Last updated November 23, 2023
Introduction:
Sometimes, issues require direct support from the Heptabase team. This article guides you through the process of contacting Heptabase support effectively.
Steps:
- Preparing Your Query: Gather all relevant information about the issue you’re facing, including screenshots or error messages.
- Finding the Right Contact Channel: Instructions on how to find and use the appropriate contact channel, whether it's email, a support form, or live chat.
- What to Expect After Contacting Support: An overview of the typical support process, including response times and follow-up procedures.
Conclusion:
Knowing how to properly contact and interact with Heptabase support will help you resolve your issues more efficiently.
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