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Help CenterPricing and PlansFAQs on Infisical Pricing and Subscriptions

FAQs on Infisical Pricing and Subscriptions

Last updated November 4, 2023

Introduction:

Navigating the details of pricing and subscriptions can often bring up questions for both new and existing users. Our goal is to provide clear and concise answers to your most common inquiries about Infisical's pricing and subscription models. This article compiles frequently asked questions to help you understand how to manage your account's financial aspects effectively.

FAQs:

  • Q1: What pricing plans does Infisical offer?
  • Infisical offers a range of pricing plans including Free, Pro, and Enterprise options. Each plan is designed to cater to different team sizes and usage requirements.
  • Q2: How can I upgrade my current plan?
  • Log in to your Infisical dashboard.
  • Navigate to the 'Billing' section.
  • Select 'Upgrade Plan' and choose the desired plan.
  • Confirm your selection and enter payment details if prompted.
  • Q3: Are there any long-term contracts or commitments?
  • Infisical's subscriptions are generally month-to-month unless you opt for an annual subscription. There are no hidden fees or long-term commitments required.
  • Q4: Can I change my subscription plan at any time?
  • Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.
  • Q5: What forms of payment does Infisical accept?
  • Infisical accepts various forms of payment, including major credit cards and certain digital payment methods. For Enterprise plans, invoicing options are available.
  • Q6: How is my bill calculated?
  • Your bill is calculated based on the pricing plan you select and any additional usage not covered by your plan. This includes the number of secrets managed, API calls made, and any extra features or services.
  • Q7: What happens if I exceed my plan's limits?
  • If you exceed your plan's limits, you'll be notified and given the option to upgrade your plan or pay for the overage charges at the end of the billing cycle.
  • Q8: Does Infisical offer discounts for non-profits or educational institutions?
  • Infisical is committed to supporting non-profit organizations and educational institutions. Please contact our sales team to discuss available discounts.
  • Q9: Is there a free trial available for the Pro or Enterprise plans?
  • Infisical typically offers a free trial period for the Pro plan. For the Enterprise plan, please reach out to our sales team to discuss trial options.
  • Q10: Where can I find more detailed information about each plan?
  • Detailed information about each plan can be found on the Infisical pricing page, or you can contact our support team for a comprehensive breakdown.

Conclusion:

We hope this FAQ provides you with a clearer understanding of Infisical's pricing and subscriptions. If you have any further questions, our customer support team is always ready to assist you. Remember, choosing the right plan is about understanding your team's needs and how Infisical can help meet them efficiently and cost-effectively.

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