Updating Personal Information
Last updated October 1, 2024
Updating Your Personal Information
Keeping your personal information up to date is crucial for ensuring a seamless experience with Koala. Whether you're changing your email, updating your shipping address, or adjusting other details, the process is simple and straightforward. In this article, we will guide you through the steps to update your personal information on your Koala account.
Why Update Your Information?
Updating your personal information ensures that you receive important notifications, order confirmations, and deliveries without any hiccups. Accurate details prevent potential issues with your orders and enhance your overall experience with our service.
Steps to Update Your Personal Information
Follow these simple steps to update your personal information on your Koala account:
- 1. Visit the Koala website at koala.comand click on the 'Login' button located at the top right corner of the page.
- 2. Enter your credentials (email and password) to access your account.
- 3. Once logged in, navigate to your account settings. You can usually find this option under your profile icon or name.
- 4. In the account settings menu, look for the section labeled 'Personal Information' or similar.
- 5. Here, you will see fields for updating your name, email address, mailing address, and any other personal information.
- 6. Make the necessary changes. Ensure that all updates are accurate to avoid delivery issues.
- 7. After making your changes, look for a 'Save' button, which may be located at the bottom of the page. Click on it to save your updated information.
- 8. You should see a confirmation message indicating that your personal information has been successfully updated.
Tips for Maintaining Your Account
Regularly checking and updating your personal information helps ensure that you have a smooth shopping experience. Here are some tips:
- Keep your email address updated to receive important notifications and promotions.
- Ensure your mailing address is accurate for timely deliveries.
- Monitor your account for unauthorized access and update your password regularly.
Need Help?
If you run into any issues while updating your personal information or have any questions, don’t hesitate to reach out to our customer support team. We're here to assist you!