Contacting KoiHi Support: When and How
Last updated December 27, 2023
Introduction
When facing unresolved issues in KoiHi, knowing how to contact support is essential. This article outlines the process of reaching out to KoiHi's support team for assistance.
Contacting Support
- Identifying Your Issue
- Clearly define your issue before contacting support.
- Gather any relevant information, such as error messages or screenshots.
- Using the Support Portal
- Navigate to the support section in the KoiHi app or website.
- Choose the appropriate category for your issue and fill out the contact form.
- Following Up
- Keep track of your support ticket number for reference.
- Be patient but proactive in following up if the issue persists.
Conclusion
KoiHi's support team is there to assist you with any complex issues you might face. Clear communication and patience are key to resolving your problems effectively.
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