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Help CenterTroubleshooting and SupportFrequently Asked Questions (FAQ) on Mango Map

Frequently Asked Questions (FAQ) on Mango Map

Last updated October 10, 2023

Introduction

Navigating through a new platform can come with a series of questions. At Mango Map, we understand the importance of having resources readily available to answer your queries. Our FAQ section is designed to provide quick and concise answers to common questions, ensuring a smooth and efficient user experience.

Common Questions and Answers

1. How Do I Create a New Map?

  • Answer:
  • Navigate to the dashboard, click on ‘Create New Map’, select your data source, and follow the on-screen instructions to customize and save your map.

2. What Data Formats Are Supported?

  • Answer:
  • Mango Map supports various data formats including Shapefile, GeoJSON, KML, and CSV. Ensure your data is in one of the supported formats before importing.

3. Can I Customize the Appearance of My Map?

  • Answer:
  • Yes, Mango Map offers a range of customization options. You can change the map’s colors, styles, and add interactive elements through the settings menu.

4. How Do I Share My Map?

  • Answer:
  • Once your map is created, click on the ‘Share’ button. You can then choose to share the map via a link, embed it on a website, or share it on social media.

5. Is My Data Secure on Mango Map?

  • Answer:
  • Absolutely. Mango Map prioritizes data security and privacy. Your data is stored securely, and privacy settings allow you to control who has access to your maps.

6. How Do I Contact Support?

  • Answer:
  • Visit the ‘Contact Support’ section on the Mango Map website, fill in the contact form with your query, and our support team will get back to you promptly.

Conclusion

The FAQ section is a valuable resource for Mango Map users, offering instant answers to common questions. It’s designed to enhance your user experience, providing clarity and guidance as you navigate the platform. For more detailed queries or issues not covered in the FAQ, feel free to reach out to our dedicated support team. Happy mapping!

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