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Help CenterUsing Meru ServicesRequesting a Ride

Requesting a Ride

Last updated July 3, 2023

At Meru, we make it easy for you to request a ride and reach your destination conveniently and comfortably. In this article, we will guide you through the steps to request a ride using our platform and ensure a seamless and enjoyable transportation experience.

Step-by-Step Guide:

  1. Launch the Meru app:
  • Open the Meru app on your smartphone. If you haven't already, download the app from your device's app store and create an account.
  1. Set your pickup location:
  • Allow the app to access your location or manually enter your pickup address.
  • Ensure that the pickup location is accurate, or adjust it as needed on the map within the app.
  1. Enter your destination:
  • Specify your desired destination address within the app.
  • Double-check the destination address for accuracy and make any necessary adjustments.
  1. Choose your ride type:
  • Select the type of ride that best suits your needs and preferences.
  • Meru offers a variety of options, such as standard cars, premium cars, or larger vehicles for group travel.
  1. Confirm the ride details:
  • Review the estimated fare, pickup location, and destination displayed on the screen.
  • Ensure that all information is correct before proceeding.
  1. Request your ride:
  • Tap the "Request Ride" button to submit your ride request.
  • The app will match you with an available driver in your area.
  1. Track your ride:
  • Once a driver accepts your request, you will be able to track their arrival on the app's map.
  • The app will provide you with real-time updates on the driver's location and estimated time of arrival.
  1. Enjoy your ride:
  • Once the driver arrives, confirm their identity and hop into the vehicle.
  • During the ride, you can enjoy a comfortable journey to your destination.
  1. End the ride:
  • When you reach your destination, let the driver know that you have arrived.
  • The app will prompt you to rate the driver and provide feedback on your experience.

By following these steps, you can easily request a ride using the Meru app and enjoy a reliable and convenient transportation service.

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