Reporting Security Issues at Outset.ai
Last updated October 10, 2023
Introduction
Security is a cornerstone of Outset.ai, and we are dedicated to ensuring the integrity and confidentiality of user data. We value the collaborative effort of our user community in identifying and reporting potential security issues. This article provides a step-by-step guide on how to report security vulnerabilities or concerns effectively, ensuring prompt and efficient resolution.
Steps to Report Security Issues
- Identify the Issue
- Observe and document the security issue, including any unusual behavior, potential vulnerabilities, or unauthorized access.
- Visit the Security Page
- Go to the Outset.ai Security Page for detailed instructions and resources on reporting security issues.
- Avoid Public Disclosure
- Refrain from publicly disclosing the issue to prevent exploitation. We appreciate responsible disclosure practices.
- Prepare Detailed Information
- Compile detailed information about the issue, including screenshots, logs, or steps to reproduce the issue, to aid in the investigation.
- Contact the Security Team
- Reach out to the security team via the provided contact form or email address on the Security Page.
- Provide Detailed Information
- Share the compiled information with the security team, ensuring clarity and comprehensiveness for a thorough investigation.
- Receive Acknowledgment
- Await acknowledgment from the security team confirming the receipt of your report and the commencement of the investigation.
- Cooperate During Investigation
- Be available for any follow-up queries and cooperate with the team to provide additional information if required.
- Receive Updates
- Stay informed as the security team provides updates on the investigation, resolution, and implementation of security measures.
- Acknowledgment and Appreciation
- Receive acknowledgment for your contribution, and depending on the policy, be eligible for rewards or recognition for responsible disclosure.
Conclusion
Outset.ai is committed to the continuous enhancement of security protocols, and the collaboration of our user community is invaluable. By following the steps outlined above, users can effectively report security issues, contributing to the safety and integrity of the platform. Our security team is dedicated to prompt and thorough investigations, ensuring that Outset.ai remains a secure and trustworthy platform for all users.