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Help CenterAccount and BillingManaging Your Prequel Subscription

Managing Your Prequel Subscription

Last updated February 5, 2024

Prequel offers a variety of subscription plans that provide access to premium features and content. Whether you want to upgrade your subscription, change your plan, or manage your billing preferences, this article will guide you through the process of managing your Prequel subscription effectively.

Step-by-Step Guide:

  1. Open Prequel App:
  • Launch the Prequel app on your mobile device.
  1. Access Your Profile:
  • Tap the "Profile" icon at the bottom of the screen to access your user profile.
  1. Go to Subscription Settings:
  • Within your profile, locate and tap on "Subscription" or "Account Settings."
  1. View Your Current Subscription:
  • You'll see details of your current subscription, including your plan type, renewal date, and payment method.
  1. Upgrade or Change Subscription:
  • If you want to upgrade your subscription or switch to a different plan, select the desired subscription tier and follow the prompts to confirm the changes.
  1. Cancel Subscription:
  • To cancel your subscription, locate the "Cancel Subscription" option within the subscription settings. Follow the provided steps to complete the cancellation process.
  1. Billing Information:
  • Update your billing information if you need to change your credit card details, address, or any other payment-related information.
  1. Manage Auto-Renewal:
  • You may have the option to enable or disable auto-renewal for your subscription. Adjust this setting based on your preference.
  1. Billing History:
  • Check your billing history to review past payments, invoices, and subscription-related transactions.
  1. FAQs and Customer Support:
  • If you have any questions or encounter issues while managing your subscription, visit the Prequel FAQs section or contact customer support for assistance.
  1. Confirm Changes:
  • Be sure to carefully review and confirm any changes you make to your subscription or billing settings before proceeding.
  1. Save Changes:
  • After making any updates or modifications, save your changes to ensure they are applied to your subscription.
  1. Confirmation Email:
  • You may receive a confirmation email for any subscription changes or billing updates. Keep these emails for your records.
  1. Monitor Subscription Status:
  • Regularly check your subscription status to ensure that it aligns with your current preferences and usage.

By following these steps, you can easily manage your Prequel subscription, ensuring that it suits your needs and preferences. Whether you want to enjoy premium features, switch plans, or update billing information, Prequel offers a user-friendly interface for subscription management.

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