Troubleshooting Common Issues with Requestly Browser Extension
Last updated November 27, 2023
Introduction: While the Requestly browser extension is designed for smooth operation, users may occasionally encounter issues. Understanding how to troubleshoot these common problems can help you maintain an efficient workflow. This guide outlines steps to resolve typical issues you might face with the Requestly browser extension.
Steps:
- Issue: Extension Not Loading or Crashing
- Restart your browser and try accessing the extension again.
- Check for browser updates and install any available updates.
- Issue: Rules Not Working as Expected
- Verify the rule's conditions and actions to ensure they are set up correctly.
- Clear the browser cache and cookies, then test the rule again.
- Issue: Extension Icon Not Visible in Toolbar
- Ensure the extension is installed and enabled in your browser’s extension settings.
- Customize the browser toolbar to make the Requestly icon visible.
- Issue: Slow Browser Performance After Installing Extension
- Disable other browser extensions temporarily to check if they are causing conflicts.
- Adjust the number or complexity of active Requestly rules.
- Issue: Conflicts with Other Extensions
- Identify any other active extensions that might conflict with Requestly.
- Try disabling other extensions one by one to isolate the issue.
Conclusion: Most issues with the Requestly browser extension can be resolved with these simple troubleshooting steps. If problems persist, consider reaching out to Requestly’s support for further assistance.
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