Contacting Support
Last updated October 10, 2023
Introduction
At Rollout, we prioritize our users' experience, ensuring that support and assistance are readily available to address any concerns, queries, or challenges. Understanding that each user's journey is unique, we offer personalized support to cater to individual needs. This article outlines the streamlined process to contact our support team, ensuring that your queries are addressed promptly and effectively.
Steps to Contact Support
- Visit the Support Page
- Description: Navigate to the official Rollout website and locate the "Support" page.
- Action Steps:
- Go to rollout.com .
- Click on the "Support" tab in the navigation menu.
- Utilize the Help Center
- Description: Explore the Help Center for articles, guides, and FAQs that might address your concerns.
- Action Steps:
- Browse through the categorized articles.
- Use the search bar to find specific topics.
- Submit a Support Ticket
- Description: If the Help Center does not address your concerns, submit a support ticket for personalized assistance.
- Action Steps:
- Click on "Submit a Ticket" or a similar call-to-action.
- Fill in the required details and describe your issue or query.
- Live Chat Option
- Description: For immediate assistance, utilize the live chat option available on the website.
- Action Steps:
- Click on the chat icon at the bottom right corner of the webpage.
- Initiate a conversation and provide details of your concerns.
- Email Support
- Description: Send an email to the support team for detailed queries or concerns.
- Action Steps:
- Locate the support email address on the "Contact Us" or "Support" page.
- Compose an email detailing your concerns and send it.
- Phone Support
- Description: Call the support hotline for real-time assistance over the phone (if available).
- Action Steps:
- Find the support hotline number on the website.
- Call and follow the voice prompts to reach the appropriate support department.
Conclusion
Contacting support at Rollout is designed to be a user-friendly and efficient process. With multiple channels of communication, users can receive timely and effective assistance tailored to their specific needs. At Rollout, we are committed to ensuring that every user’s experience is seamless, supported, and successful. Your journey of innovation and excellence in feature management is complemented by our unwavering support and assistance!