What's New in Seer: Feature Updates
Last updated February 3, 2024
Introduction:
In the dynamic world of luxury retail, staying ahead means constantly evolving. Seer is committed to innovation, regularly rolling out new features and updates to enhance the user experience for sales associates and their clients. This article highlights the latest enhancements in Seer, showcasing how these updates can transform your sales strategy and client engagement.
Latest Feature Updates:
- Enhanced Shoppable Edits:
- Interactive Video Content: Seer now allows sales associates to integrate interactive video content into their shoppable edits, making the shopping experience even more engaging and immersive for clients.
- Customizable Layouts: New templates and customizable layouts have been introduced, giving users more flexibility and creative control over their edits.
- Improved Client Communication Tools:
- Scheduled Messaging: Sales associates can now schedule messages in advance, ensuring timely communication with clients without the need to be online 24/7.
- Multi-Channel Broadcasting: A new feature that enables sending personalized content across multiple channels simultaneously, optimizing reach and engagement.
- Advanced Analytics Dashboard:
- Client Engagement Insights: The updated analytics dashboard now provides deeper insights into client engagement, including time spent on content, interaction rates, and conversion tracking.
- Performance Benchmarking: Users can benchmark their performance against industry standards, helping identify areas for improvement and strategies that work.
- Seer Mobile App:
- On-the-Go Access: The launch of the Seer mobile app offers sales associates the flexibility to create, send, and track shoppable content from anywhere, at any time.
- Instant Notifications: Receive instant notifications on client interactions, allowing for immediate follow-ups and enhanced client service.
- Integration Enhancements:
- CRM Integration: Improved integration with popular CRM platforms, enabling a seamless flow of client data and activities across systems for a unified view of the customer journey.
- Product Catalog Sync: Enhanced synchronization with product catalogs, ensuring that the latest inventory and product information is always available for creating shoppable edits.
- Customizable Client Profiles:
- Richer Client Insights: Sales associates can now enrich client profiles with additional data, including preferences, size information, and past purchase history, for more personalized service.
- Profile Tags: Introducing customizable tags for client profiles, allowing for better segmentation and targeted communication.
Conclusion:
The latest updates to Seer are designed to empower luxury sales associates with the tools they need to excel in a competitive market. By leveraging these new features, you can enhance the shopping experience for your clients, streamline your sales process, and ultimately, drive higher sales. Stay tuned for more updates as we continue to innovate and enhance the Seer platform.