Rescheduling and Canceling a Pickup
Last updated November 2, 2023
Life can be unpredictable, and plans may change. If you've scheduled a pickup with Shyp but need to make adjustments or cancel it altogether, we've got you covered. In this guide, we'll walk you through the simple steps to reschedule or cancel a pickup with Shyp.
Step-by-Step Guide to Rescheduling or Canceling Your Pickup
- Log In to Your Shyp Account
- Open your web browser and go to Shyp's website .
- Click on "Log In" and enter your registered email address and password.
- Click "Log In" to access your Shyp account.
- Access Your Upcoming Pickup
- Once logged in, navigate to the Shyp dashboard.
- Locate and click on the "My Shipments" section to view your upcoming pickups.
- Identify the Scheduled Pickup
- Find the pickup you wish to reschedule or cancel in the list of your upcoming shipments.
- Click on the shipment details to access more information.
- Rescheduling a Pickup
- To reschedule the pickup, look for an option such as "Reschedule Pickup" or "Change Pickup Date/Time."
- Select your new preferred date and time for the pickup.
- Confirm the changes, and Shyp will update the pickup details accordingly.
- Canceling a Pickup
- If you need to cancel the pickup altogether, locate the "Cancel Pickup" option.
- Click on it and follow the prompts to confirm the cancellation.
- Review Confirmation
- After rescheduling or canceling the pickup, you should receive a confirmation message.
- Double-check to ensure that the changes or cancellation have been processed.
- Verify Refunds (if applicable)
- If you've canceled a paid pickup, check for any refunds or adjustments to your billing.
- Refunds may take a few days to reflect in your account.
- Contact Customer Support (if needed)
- If you encounter any issues or have specific questions regarding rescheduling or canceling, don't hesitate to contact Shyp's customer support.
- You can find their contact information in the "Support" section of the Shyp dashboard.
Rescheduling or canceling a pickup with Shyp is a straightforward process designed to accommodate your changing needs. We understand that plans can evolve, and our goal is to provide you with flexibility and convenience in managing your shipments.
Remember that the specific options and steps may vary depending on the Shyp platform's interface, so be sure to follow the instructions provided on the website or app.