Troubleshooting Common TTS Issues
Last updated November 15, 2023
Introduction
Text-to-Speech (TTS) technology is a fantastic tool for enhancing viewer engagement in live streaming, but like any technology, it can sometimes encounter issues. This article provides solutions to some of the most common problems users face with TTS on Tangia, ensuring a smooth and uninterrupted streaming experience.
Step-by-Step Guide
Issue 1: TTS Not Working
- Check Internet Connection: Ensure your internet connection is stable. TTS requires a consistent internet connection to function properly.
- Verify Account Integration: Make sure your Tangia account is properly integrated with your streaming platform. Revisit the integration settings if necessary.
- Update Browser/Software: Sometimes, outdated browsers or streaming software can cause compatibility issues. Ensure everything is up to date.
Issue 2: Incorrect Pronunciation
- Adjust Phonetic Spelling: If TTS consistently mispronounces certain words, try adjusting their phonetic spelling in the TTS settings.
- Use Custom Pronunciation Tools: Explore Tangia’s custom pronunciation tools, which allow you to specify the pronunciation of specific words or phrases.
Issue 3: TTS Voice Sounds Unnatural
- Modify Voice Settings: Experiment with different voice settings such as tone, pitch, and speed to find a more natural-sounding voice.
- Choose a Different Voice: Sometimes, simply switching to a different TTS voice can resolve issues of unnatural sounding speech.
Issue 4: Delayed TTS Responses
- Check System Resources: Ensure your streaming setup isn’t overburdened with too many tasks, as this can cause delays in TTS processing.
- Reduce TTS Queue: If there’s a backlog of TTS messages, consider clearing the queue or adjusting settings to manage the flow of incoming messages.
Issue 5: TTS Volume Issues
- Adjust TTS Volume: Check the TTS volume settings in Tangia and your streaming software. Ensure it’s neither too low nor overpowering your stream’s audio.
- Check Audio Mixer Settings: If using an audio mixer, ensure that the TTS channel is properly balanced with other audio sources.
Issue 6: TTS Not Responding to Commands
- Review Command Settings: Ensure that the commands for triggering TTS are set up correctly in Tangia’s dashboard.
- Test Commands: Try different commands to see if the issue is with a specific command or a general problem with TTS responsiveness.
Conclusion
Troubleshooting TTS issues on Tangia can often be a straightforward process. By methodically working through common problems and their solutions, you can quickly get back to delivering high-quality, engaging streams. Remember, regular updates and checks on your Tangia settings can prevent many of these issues from occurring in the first place.