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Help CenterAccount ManagementUpdating Account Information

Updating Account Information

Last updated October 4, 2023

Keeping your account information up-to-date is crucial to ensure a smooth and personalized shopping experience at The Souled Store. This guide will walk you through the simple steps to update your account information, ensuring you receive timely updates, offers, and have a seamless checkout process.

Steps to Update Account Information:

  1. Log In:
  1. Access Account Settings:
  • Navigate to the ‘My Account’ section located at the top right corner of the homepage.
  1. Edit Profile:
  • Click on ‘Edit Profile’ or ‘Account Information’ to view the details currently on file.
  1. Update Information:
  • Modify your name, email address, contact number, or any other personal information that needs updating.
  1. Change Password (if needed):
  • If you wish to change your password, enter the current password followed by the new password and confirm the new password.
  1. Update Address:
  • Go to the ‘Addresses’ tab to update your shipping or billing address. You can add a new address or edit an existing one.
  1. Newsletter Subscription:
  • Opt-in or opt-out of the newsletter subscription to receive or stop receiving updates on the latest products, offers, and news.
  1. Save Changes:
  • Click on the ‘Save’ or ‘Update’ button to apply the changes. A confirmation message will appear, indicating that your account information has been updated successfully.
  1. Review Updates:
  • Review the updated information to ensure all changes are accurate and complete.
  1. Contact Support:
  • If you encounter any issues or need assistance, reach out to The Souled Store’s customer support team for help.

Important Tips:

  • Email Notifications: Ensure your email address is correct to receive order confirmations, shipping updates, and promotional offers.
  • Security: Regularly update your password to enhance the security of your account.
  • Multiple Addresses: You can save multiple addresses for easy selection during the checkout process.

Conclusion:

Updating your account information on The Souled Store is a straightforward process designed for your convenience. It ensures that you have a personalized, secure, and efficient shopping experience. For any further queries or assistance, our customer support is always ready to help!

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