Tracking Your Order
Last updated October 4, 2023
Keeping an eye on your order’s journey from our store to your door is essential for a seamless shopping experience. The Souled Store ensures that every customer is kept informed about their order's status from the moment it is placed until it arrives. Here’s a simple guide on how you can track your order.
Steps to Track Your Order:
- Place Your Order:
- Complete your purchase on The Souled Store and receive an order confirmation email with your order number.
- Wait for the Shipping Confirmation:
- Once your order is packed and ready to go, you’ll receive a shipping confirmation email with a tracking number and link.
- Click on the Tracking Link:
- Click on the provided link to view the live status of your order.
- Log In to Your Account (optional):
- Visit The Souled Store website.
- Log in to your account to view your order history and status.
- Visit the ‘My Orders’ Section:
- Click on ‘My Account’ at the top right corner.
- Select ‘My Orders’ to view all your orders.
- Select Your Recent Order:
- Find the order you want to track and click on ‘View Order’.
- View Tracking Information:
- Here, you’ll find detailed tracking information, including the current status and estimated delivery date.
- Track on Courier’s Website:
- You can also visit the courier’s website and enter the tracking number provided in the shipping confirmation email to track your order.
Note:
The tracking information may take some time to update. If you don’t see immediate updates, give it a little time and check back later.
Conclusion:
The Souled Store is committed to providing timely and transparent updates on your order’s status. If you encounter any issues or have questions regarding the tracking process, our customer service team is always ready to assist. Enjoy a hassle-free shopping experience and get excited as your order makes its way to you!