Troubleshooting Speech Synthesis Issues
Last updated October 31, 2023
Speech synthesis is a cornerstone feature of Vocode, transforming text into realistic speech for various applications. However, you may encounter issues that affect the quality or functionality of the speech synthesis feature. This guide outlines steps to troubleshoot and resolve common speech synthesis issues on the Vocode platform.
Prerequisites:
- A Vocode account
- Basic understanding of Vocode’s speech synthesis feature
Common Issues and Solutions:
- Unnatural Sounding Speech:
- Ensure that the text input is well-formatted and free of typos or grammatical errors.
- Adjust the voice settings such as pitch, speed, and volume to achieve a more natural sound.
- Incorrect Pronunciation:
- Utilize Speech Synthesis Markup Language (SSML) to adjust the pronunciation of specific words.
- Experiment with different voice options to find one that pronounces words correctly.
- Missing or Distorted Audio:
- Check your internet connection to ensure it is stable and has adequate bandwidth.
- Clear your browser cache and cookies, then try generating the speech again.
- Error Messages:
- Take note of any error messages you encounter and refer to the Vocode help center for guidance.
- Contact Vocode support with details of the error messages for further assistance.
- Inability to Save or Export Audio:
- Ensure that you have the necessary permissions to save or export files.
- Check for any browser pop-up blockers or security software that might be preventing file downloads.
- Mismatched Voice Selection:
- Verify that the selected voice matches the language and dialect of the text input.
- Choose a voice that suits the tone and context of the text.
- Software Updates:
- Ensure that you are using the latest version of Vocode and any related software.
- Update your system and Vocode to benefit from bug fixes and improvements.
- Network Issues:
- Check your network connections and ensure they are stable.
- If using a VPN or firewall, ensure that necessary permissions are granted for Vocode.
- Review Documentation and Settings:
- Review the Vocode documentation for any additional troubleshooting steps.
- Ensure that all settings are configured correctly according to the documentation.
- Contact Support:
- If the issue persists, contact Vocode support for personalized assistance.
- Provide detailed information about the issue for a more effective resolution.
Troubleshooting speech synthesis issues promptly can help maintain the quality and functionality of your automated calling campaigns. Utilize the steps outlined in this guide to identify and resolve common issues, ensuring a seamless experience with Vocode's speech synthesis feature. For further assistance or more complex troubleshooting, feel free to contact our support team or visit our Help Center.