Troubleshooting Melting Issues
Last updated February 20, 2024
Introduction: While Walls Ice Cream is crafted to maintain its delightful texture, we understand that melting issues can occasionally occur, especially during warmer weather. Fear not! In this guide, we'll take you through some simple troubleshooting steps to help you enjoy your ice cream to the fullest, no matter the conditions.
Step-by-Step Guide:
1. Check Your Freezer Temperature:
- ·Issue: Ice cream melting too quickly.
- ·Solution: Ensure that your freezer is set to the recommended temperature of -20°C (-4°F) or lower. A colder freezer helps maintain the firmness of your ice cream.
2. Store Ice Cream Deeper in the Freezer:
- ·Issue: Ice cream melting near the freezer door.
- ·Solution: Place your Walls Ice Cream containers deeper into the freezer, away from the door. This minimizes exposure to warmer air when the freezer is opened.
3. Use Airtight Containers or Re-Seal Original Packaging:
- ·Issue: Ice cream developing freezer burn.
- ·Solution: Transfer ice cream to airtight containers or ensure the original packaging is tightly sealed with plastic wrap. This prevents ice crystals from forming on the surface.
4. Avoid Frequent Thawing and Refreezing:
- ·Issue: Ice cream texture becoming icy.
- ·Solution: Minimize thawing and refreezing cycles. If you need to soften the ice cream, place it in the refrigerator for 10-15 minutes rather than leaving it at room temperature.
5. Quickly Scoop and Reseal:
- ·Issue: Ice cream melting during scooping.
- ·Solution: Scoop quickly and reseal the container promptly. The longer the container is open, the more likely the ice cream is to soften.
6. Store Away from Strong Odors:
- ·Issue: Ice cream absorbing odors.
- ·Solution: Keep ice cream away from strong-smelling foods in the freezer. This ensures the ice cream maintains its intended flavor.
Conclusion: By following these troubleshooting steps, you can enjoy your Walls Ice Cream with confidence, even in challenging conditions. If you continue to experience issues or have specific questions, feel free to reach out to our customer support team. We're here to ensure that every scoop of Walls Ice Cream is a delightful and worry-free experience.