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Reporting Bugs and Issues

Last updated February 12, 2024

Introduction:Encountering bugs and issues is a common part of using any software, including the WiFi Mouse app. Reporting these bugs and issues to the development team is crucial for improving the app's stability and functionality. In this guide, we'll outline the steps for effectively reporting bugs and issues in the WiFi Mouse app, ensuring that your feedback contributes to ongoing improvements and enhancements.

Step-by-Step Guide:

1. Identify the Issue: - Take note of any bugs, glitches, or unexpected behavior you encounter while using the WiFi Mouse app. - Pay attention to details such as error messages, app crashes, and specific actions that trigger the issue.

2. Reproduce the Issue: - Attempt to reproduce the issue consistently to determine its underlying cause. - Note the steps you took leading up to the issue and any patterns or conditions that seem to trigger it.

3. Gather Relevant Information: - Before reporting the issue, gather relevant information that may help the development team diagnose and troubleshoot the problem. - Include details such as your device model, operating system version, app version, and any other relevant settings or configurations.

4. Access the Reporting Option: - Launch the WiFi Mouse app on your mobile device.

5. Navigate to the Reporting Section: - Look for the "Report a Bug" or "Submit an Issue" section within the app's settings or menu.

6. Describe the Issue: - Tap on the reporting option to access the bug reporting form. - Provide a clear and detailed description of the issue you're experiencing, including what you were doing when it occurred and any error messages received.

7. Include Supporting Information: - Attach screenshots or screen recordings if applicable to provide visual evidence of the issue. - Include any additional information or context that may help the development team understand and reproduce the issue.

8. Submit Your Report: - Once you've completed the bug reporting form, review your submission to ensure all relevant information has been included. - Tap on the submit or send button to submit your bug report to the WiFi Mouse development team.

9. Follow Up if Necessary: - If you don't receive a response or resolution to your bug report within a reasonable time frame, consider following up with the development team to inquire about the status of your report. - Provide any additional information or updates that may be relevant to the issue.

By following these steps, you can effectively report bugs and issues in the WiFi Mouse app, helping the development team identify and address problems to improve the app's performance and user experience.

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